1. Returns If you are not satisfied with your purchase, you may return the product within 2 from the date of receipt, provided the following conditions are met:
The item must be unused and in its original packaging. A receipt or proof of purchase is required. 2. Non-Returnable Items Certain items are non-returnable, including:
Custom-made or personalized products Perishable goods (e.g., food items) Digital downloads Gift cards
3. Return Process To initiate a return, please contact our customer service team at gradfather.in@gmail.com or call +91-9910344053. Once your return is approved, we will provide instructions for shipping the item back to us. You will be responsible for the return shipping costs.
4. Refunds Once we receive and inspect the returned item, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 7-10 business days].
5. Late or Missing Refunds If you haven’t received a refund within the specified time frame, please check with your bank or credit card company, as it may take some time for the refund to be processed. If you still have not received your refund, contact us at gradfather.in@gmail.com.
6. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
7. Cancellations You may cancel your order within 1 hour of placing it, provided the order has not been shipped. After that, cancellations are not permitted.
8. Contact Information For any questions about our refund policy, please contact us at gradfather.in@gmail.com or call +91-9910344053.